Design Thinking: The Teapot and How to Brew the Best Cup of Tea

Design thinking – it’s everywhere in education. And that’s great because problems are everywhere and design thinking offers a way forward.

It aligns with problem seeking, solution finding, empathy, integrative and interdisciplinary work, collaborative processes, open-ended thinking, revision and creative contribution – all that good authentic and relevant stuff.

And it’s great that we seemed to moved a little beyond the obsession with designer everyday objects toward a sense that design thinking is actually a practical process – a methodology – for helping that starts with empathizing with a human need.

I was delighted to find this poster in the Imperial War Museum image collection.

“THE ESSENTIALS OF A TEAPOT which do you like?”  It’s a Design in Everyday Things – a (British)  Army Education Scheme visual aid  from 1946, artist unknown.

It shows  an oversize teapot, surrounded by the cartoon figures of six civilian and military personnel. They stand beside or climb over various parts of it, examining its effectiveness. the speech bubbles ask essential design questions:

• THE TEAPOT DOES IT POUR WITHOUT DRIPPING?
• DOES THE LID FALL OFF WHEN POURING?
• IS IT EASY TO CLEAN OUT?
• IS IT EASY TO HOLD?
• IS IT EASY ON THE EYE?

The smaller images are of various historical and contemporary examples of teapots

It comes with a brief history of the 17th century arrival in Europe of tea and teapots from China. And it asks all kinds of questions probing practical and aesthetic concerns.

Teapots shape and design reflect the spirit of the age. Pictorial decorations like this depend on the skill of the individual craftsmen. Why do we see so few of them nowadays? How do you like this Victorian teapot with its intricate ornament? Do you think it is practical? Is it good to look at? What had the designers in mind when they gave this teapot the square shape? What about cleaning, and pouring and burning your fingers? In the other, the lid of the teapot and the top of the spout are all one, and the lid is held in position by a lip fitting under the inside rim. Why this? Do the advantages balance the disadvantages? Fancy teapots have been in extensive use since the eighteenth century. Should a teapot look like a teapot – or like something else? These teapots are based on traditional design. Many thousands have been made in similar shapes during the past two hundred years. Why are they so popular? Is shape enough by itself, and if it is really good does it compensate for any lack of decoration or novelty?

And what to put into the pot? Why a nice cup of tea of course. And here’s George Orwell writing in the same year with the rules:

A Nice Cup of Tea

By George Orwell

Evening Standard, 12 January 1946.

This is curious, not only because tea is one of the main stays of civilization in this country, as well as in Eire, Australia and New Zealand, but because the best manner of making it is the subject of violent disputes.

When I look through my own recipe for the perfect cup of tea, I find no fewer than eleven outstanding points. On perhaps two of them there would be pretty general agreement, but at least four others are acutely controversial. Here are my own eleven rules, every one of which I regard as golden:

• First of all, one should use Indian or Ceylonese tea. China tea has virtues which are not to be despised nowadays — it is economical, and one can drink it without milk — but there is not much stimulation in it. One does not feel wiser, braver or more optimistic after drinking it. Anyone who has used that comforting phrase ‘a nice cup of tea’ invariably means Indian tea.

• Secondly, tea should be made in small quantities — that is, in a teapot. Tea out of an urn is always tasteless, while army tea, made in a cauldron, tastes of grease and whitewash. The teapot should be made of china or earthenware. Silver or Britanniaware teapots produce inferior tea and enamel pots are worse; though curiously enough a pewter teapot (a rarity nowadays) is not so bad.

• Thirdly, the pot should be warmed beforehand. This is better done by placing it on the hob than by the usual method of swilling it out with hot water.

• Fourthly, the tea should be strong. For a pot holding a quart, if you are going to fill it nearly to the brim, six heaped teaspoons would be about right. In a time of rationing, this is not an idea that can be realized on every day of the week, but I maintain that one strong cup of tea is better than twenty weak ones. All true tea lovers not only like their tea strong, but like it a little stronger with each year that passes — a fact which is recognized in the extra ration issued to old-age pensioners.
• Fifthly, the tea should be put straight into the pot. No strainers, muslin bags or other devices to imprison the tea. In some countries teapots are fitted with little dangling baskets under the spout to catch the stray leaves, which are supposed to be harmful. Actually one can swallow tea-leaves in considerable quantities without ill effect, and if the tea is not loose in the pot it never infuses properly.
•  Sixthly, one should take the teapot to the kettle and not the other way about. The water should be actually boiling at the moment of impact, which means that one should keep it on the flame while one pours. Some people add that one should only use water that has been freshly brought to the boil, but I have never noticed that it makes any difference.
•  Seventhly, after making the tea, one should stir it, or better, give the pot a good shake, afterwards allowing the leaves to settle.
• Eighthly, one should drink out of a good breakfast cup — that is, the cylindrical type of cup, not the flat, shallow type. The breakfast cup holds more, and with the other kind one’s tea is always half cold before one has well started on it.
• Ninthly, one should pour the cream off the milk before using it for tea. Milk that is too creamy always gives tea a sickly taste.
• Tenthly, one should pour tea into the cup first. This is one of the most controversial points of all; indeed in every family in Britain there are probably two schools of thought on the subject. The milk-first school can bring forward some fairly strong arguments, but I maintain that my own argument is unanswerable. This is that, by putting the tea in first and stirring as one pours, one can exactly regulate the amount of milk whereas one is liable to put in too much milk if one does it the other way round.
• Lastly, tea — unless one is drinking it in the Russian style — should be drunk without sugar. I know very well that I am in a minority here. But still, how can you call yourself a true tealover if you destroy the flavour of your tea by putting sugar in it? It would be equally reasonable to put in pepper or salt. Tea is meant to be bitter, just as beer is meant to be bitter. If you sweeten it, you are no longer tasting the tea, you are merely tasting the sugar; you could make a very similar drink by dissolving sugar in plain hot water.
• Some people would answer that they don’t like tea in itself, that they only drink it in order to be warmed and stimulated, and they need sugar to take the taste away. To those misguided people I would say: Try drinking tea without sugar for, say, a fortnight and it is very unlikely that you will ever want to ruin your tea by sweetening it again.

These are not the only controversial points to arise in connexion with tea drinking, but they are sufficient to show how subtilized the whole business has become. There is also the mysterious social etiquette surrounding the teapot (why is it considered vulgar to drink out of your saucer, for instance?) and much might be written about the subsidiary uses of tealeaves, such as telling fortunes, predicting the arrival of visitors, feeding rabbits, healing burns and sweeping the carpet. It is worth paying attention to such details as warming the pot and using water that is really boiling, so as to make quite sure of wringing out of one’s ration the twenty good, strong cups of that two ounces, properly handled, ought to represent.

(taken from The Collected Essays, Journalism and Letters of George Orwell, Volume 3, 1943-45, Penguin ISBN, 0-14-00-3153-7)